Home > Reservation Policy

Reservation Policy

  1. Check-in time is at 15:00; Check-out time is at 12:00. However, should your room be available before 15.00 we are happy to check you in immediately, otherwise we will store your luggage and give you beach towels so you can relax at the beach in the meantime. Late check-out requests have to be confirmed by our concierge team and are subject to room availability.
  2. Pets are not allowed on the Hotel premises.
  3. All offers are valid individually per reservation and cannot be combined.
  4. A security deposit by credit card is requested at check-in for the entire length of your stay and will be released at check-out.
  5. Minimum age at check-in is 18 years old. Guests accompanied by children will not be checked in or allowed to stay in any of the hotel’s public areas.
    The only exception to the above policy is when there is a total buy-out of the 28 rooms. In case of guests arriving accompanied by children without
    the hotel buy-out, check-in will not be possible and no refund will apply.
  6. In order to guarantee all our guest’s privacy, relaxation and security, no outside guests are allowed in the hotel or rooms. Access is allowed only to registered guests staying with us. You are welcome to meet your guests at one of our two restaurants. If you are celebrating a special occasion and are looking to bring external vendors or personal guests, kindly contact us before booking for more information.
  7. We recommend that all of our guests purchase Travel Insurance to cover in the eventuality of airfare cancellation especially during the hurricane season.
    We also recommend you are covered for accident, illness, medical evacuation and theft.

See also:

Cancellation policy

Liability policy

Travel Insurance

Find Us on Tripadvisor